Privacy policy

Through this Privacy Policy, we inform you about the collection, processing and use of your personal data gathered by DISTRIBUCIONES FELIU, S.L. through the use of this website.

Who is responsible for processing your data?

The responsible party is DISTRIBUCIONES FELIU, S.L., holder of corporate tax ID No (CIF) B-5819846, located at Calle Nau Santa Maria, 1 bajos – 08017, Barcelona.

Email: info@distribucionesfeliu.com

For what purposes will we process your data, and what is the legal basis for processing?

At DISTRIBUCIONES FELIU, S.L. (hereinafter, “DISTRIBUCIONES FELIU”), we process the personal data you provide us, as well as any data collected through the website and those arising from your relationship with us, for the following purposes:

● User profile creation: Your personal data will be processed to create a user account profile, enabling you to make product purchases, access and manage all your orders, express opinions about purchased products and articles shared on the blog and manage your personal data. The legal basis for processing your personal data is the execution of the contractual relationship as outlined in the Terms and Conditions, which you accept when creating a profile for the use of our website.

● Product purchase procedure: Your personal data will be processed to properly manage the product purchase procedure, as well as any issues related to it, such as product returns or incidents throughout the process. The legal basis for processing your personal data is the execution of the sales contract relationship, as specified in the Terms and Conditions, which you accept at the time of purchasing the corresponding products; also, any management involving the invoicing of services and compliance with corresponding legal obligations.

● Blog comment form: Manage the correct publication of your comment on our blog. The legal basis for processing your personal data is the consent provided by you at the time of submitting your comment to participate in the blog.

● Contact form: Manage and respond to doubts and/or enquiries that users may have. For this, we may contact you via both electronic and telephone means. The legal basis for processing your personal data is the consent provided by you at the time of submitting your contact request.

Your personal data may also be processed for the purpose of sending commercial communications about our products, services, offers and advice (newsletter), provided that the user has given their consent. We inform you that the processing of your data for this purpose is legitimised by the express consent provided by you. Therefore, we remind you that you can revoke it at any time by sending an email to lopd@distribucionesfeliu.com.

What data do we process?

Within the features offered on this website, and in line with the previously mentioned purposes, DISTRIBUCIONES FELIU processes identifying and contact information, such as name, last name, email, phone and, in the case of purchasing items through our website, delivery and banking address details.

Who will have access to your data?

DISTRIBUCIONES FELIU will not share your personal data with third parties except to meet legal obligations or with transport companies involved in delivering products purchased through the website.

Additionally, please note that to provide you with services offered through this website, we rely on specific service providers who may access your personal data. In such cases, these third parties will always act on behalf of DISTRIBUCIONES FELIU, following our instructions. They will not use your data for their own purposes.

Will there be international transfers of your personal data?

International transfers (outside the European Economic Area) are not expected, except for storage purposes, and in any case, based on the existence of an adequacy decision and/or adequate guarantees.

How long will we retain your data?

DISTRIBUCIONES FELIU will keep your personal data for the time necessary to fulfil the purpose for which they were collected. If necessary, the data will be blocked until the legally established period ends. If your personal data are used for various purposes with different retention periods, we will apply the longest duration.

Additionally, all personal data provided based on your consent will be processed until you request its deletion.

What are your rights as the data subject?

Access: You have the right to confirm whether your personal data are being processed and to enquire about the specific personal data undergoing processing.

Rectification: You can modify your personal data if they are inaccurate and complete any incomplete information.

Deletion: You can request the deletion of your personal data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

Objection: You can request that your personal data not be processed, except in cases where it is not possible due to compelling legitimate reasons or for the exercise or defence of potential claims.

Limitation of processing: You can request the limitation of your data processing in the following cases:

● While the accuracy of your data is being contested;

● When the processing is unlawful, you oppose the deletion of your data and request the limitation of its use;

● When your data is no longer needed, but you require them for the exercise or defence of claims;

● When you have objected to the processing of your data for the fulfilment of a mission of public interest or for the satisfaction of a legitimate interest, while verifying whether the legitimate reasons for processing prevail over yours.

Portability: You can receive, in electronic format, the personal data you have provided us and those obtained through the website, as well as transmit them to another entity.

Exercise channels: You can exercise these rights by submitting a written request to Distribuciones Feliu S.L., Calle Nau Santa Maria 1 bajos, 08017 Barcelona, or by sending an email to lopd@distribucionesfeliu.com, in both cases with the reference “Data Protection”. To exercise your rights, you must attach a copy of your ID or another document proving your identity and indicate the right you wish to exercise.

If you believe that your personal data have not been processed in accordance with applicable regulations, you can file a complaint with the Spanish Data Protection Agency through their website www.aepd.es

The exercise of any of these rights is free of charge.

Veracity and updating of data

Users are required to complete forms with truthful, accurate, complete and up-to-date information. Users should refrain from entering data pertaining to another person; it will be presumed that the provided data belong to the data subject. Users will be solely responsible for any direct or indirect damage or harm caused to any person due to the submission of forms with false, inaccurate, incomplete or outdated data or data related to another person.

It is the user’s responsibility to communicate any changes to the provided data to ensure their information remains duly updated.

How we safeguard your data

DISTRIBUCIONES FELIU has implemented all legally required measures to protect personal data. Additionally, it has adopted all available technical devices to prevent the loss, misuse, alteration, unauthorised access or theft of personal data provided by users on the website. However, users should be aware that security measures on the Internet are not absolutely inviolable.

Web analytics

This website utilises various analytics to understand how it is searched, accessed and used by the public. These analytics may involve the collection of personal data such as IP address, connection location, information about browsing software or hardware, etc. This information is not associated with users and is solely used to obtain statistical insights into the usage of the company’s website.

Use of third-party functions and plugins

The website may incorporate functions and plugins provided by third parties for various purposes, such as third-party web analytics, third-party maps, third-party videos, social media sharing, etc.

A third-party function or plugin establishes a direct connection between the user’s browser and Internet domains controlled by the third party, enabling the download and execution of the function.

Furthermore, most third-party plugins collect information about the pages users visit to understand their interests and subsequently provide tailored advertising.

Use of the Google Analytics function provided by Google, Inc.

This website integrates analytical functions from Google Inc (1600 AMPHITHEATRE PARKWAY, MOUNTAIN VIEW, CALIFORNIA, USA) to understand how users search, access and use the site. When using this website, the user’s browser establishes a direct connection with the servers of the Internet domain google.com and other Google domains, allowing Google to record user activity and information regarding their IP address. Google Analytics uses persistent cookies to compile anonymous statistics about website usage, following its privacy policy: https://www.google.com/analytics/learn/privacy.html?hl=es. By using this website, the user consents to the processing of their data by Google as indicated for the stated purposes.

Use of functions provided by Google Inc.

This website incorporates functions from Google Inc (1600 AMPHITHEATRE PARKWAY, MOUNTAIN VIEW, CALIFORNIA, USA), including YouTube videos, maps and “+1” buttons. To enable this, when users access the website, their browser establishes a direct connection with the servers of the Internet domain google.com and other Google domains. This allows Google to recognise that the user has visited the website from their IP address. Google employs persistent cookies, local storage and flash local storage on the user’s device for various purposes, including collecting user activity on the Internet to provide tailored advertising based on their interests, following their privacy policies: http://www.google.es/intl/es/policies/privacy/. By using this website, the user consents to the processing of their data by Google as indicated for the stated purposes.

Changes in the Privacy Policy

Distribuciones Feliu, S.L. reserves the right to modify this Privacy Policy to align with legislative developments that may arise. In the event of any modification, it will be communicated on the website itself with sufficient notice before its implementation.